Whitchurch-StouffvillePlanning ApplicationsEvery planning application

CityView Portal Help – FAQ and Planning

Published by Town of Whitchurch-Stouffville

This is the Town of Whitchurch-Stouffville’s document, as published on its website on 16 October 2026. The municipality may have changed it since: check the current version at the source. Legal notice

Type
Guide
Published by
Town of Whitchurch-Stouffville
Also called
Portal Help Guide
For
any
Building types
All building types
Pages
14

Overview

The Town of Whitchurch-Stouffville's help guide for its CityView online portal, printed as "CityView Portal Help – FAQ and Planning". It answers common questions — registering, resetting a password, uploading documents and photos (PDF, JPG, DWG and CAD, up to 120 MB), checking an application's status under 'My Items', adding a revision and paying fees — then walks through a planning application step by step, from creating an account to review and submission. The Town links it from its Application and Permit Portal page and its Planning Applications page.

What it covers

  • How Do I Register?
  • I forgot my password – what should I do now?
  • How do I upload documents and photos?
  • How can I check the status of an application?
  • How may I make a payment?
  • How may I contact CityView Support?
  • CITYVIEW HOW TO
  • STEP 1: Create a CityView Portal Account
  • STEP 2: Sign In
  • STEP 3: Application Information
  • STEP 5: Choose a Location
  • STEP 7: Review and Submit
Check this against the municipality before you rely on it.

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CityView Portal Help – FAQ and Planning

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