FAQ
Frequently asked questions
What BlinKode does, what it covers, where the line sits between guidance and judgment, and what happens to your work. If your question isn’t here, email support@blinkode.ca.
About BlinKode
What is BlinKode?
Behind every building permit, BlinKode brings the requirement that applies to your building and its source. The decision stays yours. CodeEase advises, here now: an assistant that works from your project and answers from the code, a Master Card for every article, the building code in its original text, and each project kept with its documents and drawings. Codiag, coming soon, will review your drawings and your package against the code and name each requirement not met. Every requirement comes with its source, so it can be verified in the code itself.
What is the difference between CodeEase and Codiag?
BlinKode advises on a building permit, and will review the work against the code and report on it. CodeEase advises, here now: it brings the requirement, what it depends on and where it is written, and you decide what to do with that. Codiag reviews and reports, coming soon: it will read your drawings and your package against the code and name each requirement not met, with the sentence it does not meet.
Who is it for?
The people behind every building permit, wherever the code applies: architects, engineers and designers; building officials and plan examiners; code consultants and code agencies; students and junior staff; owners and project managers. Each group has its own page under Built for in the nav.
The products
What is CodeEase?
CodeEase is where the code work happens. An expert Code Assistant that knows the code in depth answers any building code question from the code itself, with the citation one click away. A skilled Project Assistant with a full grasp of your project works inside it: it brings the right articles onto the board, answers from them, and asks before it assumes. Every article has a Master Card: the original text, an explanation, a diagram, a decision chart and the articles it connects to. Each project keeps its documents, drawings, pins and notes.
Search runs on exact code reference, keyword and meaning, so you can find an article without knowing its number.
What is Codiag, and what are CodiagFlow and CodiagPro?
Codiag reviews and reports, coming soon. It will read your drawings and your package against the code and name each requirement not met: where it sits on the sheet and the sentence it does not meet. It names; it does not fix, and it does not decide. Two modes: CodiagFlow on a sheet while you design, CodiagPro on the whole package before you submit.
What are Code Matrix and DocHub?
Code Matrix: the requirements that follow from a building’s facts, its occupancy, storeys, area and use, worked out from what you enter once, each with its source. Every result is a derivation, not a number: each step with its arithmetic and its article, and the article opens on its Master Card. Three lines open with no account; the rest with a free account.
DocHub: municipal permit documents, organised and searchable. The forms, checklists, fee schedules, by-laws and bulletins a municipality publishes for a permit, kept as the originals and read in place, by municipality and by kind of document, with one search across them. Reading is free; an account keeps a shelf and your notes.
Do I need to install anything?
CodeEase, Code Matrix and DocHub run in your browser. Codiag will run as a plugin inside your design software, coming soon.
Coverage
Which codes and jurisdictions does it cover?
The Ontario Building Code 2024 is the first book live: 3,494 clauses, 302 tables and 449 definitions, structured and searchable. More Canadian codes are coming soon. Ontario is where we started, not where we stop.
If there is a code you need next, tell us. That is how we decide the order.
What about local amendments and municipal requirements?
Not covered, and we would rather say so than imply otherwise. BlinKode structures the code as published. Municipal amendments, zoning and authority-specific requirements sit outside it, so they remain yours to check. DocHub holds the documents a municipality publishes for a permit, kept as the originals.
Does it cover referenced standards?
Many code articles cite standards published by other bodies. BlinKode shows you which standard an article depends on and where the dependency sits, but it does not reproduce the text of standards it does not publish.
What it does not do
How do I check what BlinKode tells me?
Every requirement comes with its source, so it can be verified in the code itself. Each answer carries the book and the edition it was read from, the sentence it came from, one click to the original text, and what was read and what was not. Code text, table values and equations are placed from the source, never rewritten.
When BlinKode cannot verify something, it says so. Where applying a requirement depends on facts about your project, the card shows what it turns on rather than pretending there is one answer.
Where does BlinKode stop?
- BlinKode does not approve anything. That stays with the building official.
- BlinKode does not decide. The people who do this work do.
- BlinKode does not guarantee compliance or a permit.
- BlinKode is not legal advice.
- BlinKode does not run on its own. What it brings is read by a professional before anything is drawn, submitted or approved.
What does “advises, not decides” mean?
BlinKode brings the requirement that applies, what it depends on and where it is written. It does not tell you that your building complies. That determination involves facts, context and judgment that are yours and, for the permit, the building official’s.
Your work and your data
What happens to a drawing I put on the canvas?
When you pick a file, nothing is uploaded: PDFs are rendered and images are read inside your browser, and the result is placed on your canvas.
Once you save that canvas as a project, the project is stored on our servers so it is there when you come back, and the drawing is stored with it, because otherwise your canvas would reload empty. It stays private to your account.
Neither assistant is given your drawings. Project Assistant receives the code references on your canvas, your region labels, the conversation and your project brief, not your images. Code Assistant receives your question and the article it is pinned to. Full detail in the Privacy Policy.
Do you train AI models on my content?
No. We do not use your projects, drawings, notes or conversations to train models, and we do not share them with anyone else for that purpose.
Do you track me?
There are no analytics scripts, advertising cookies or tracking pixels on this site. The only cookies we set are the ones that keep you signed in, remember whether you left a panel open, and record what your account may open.
Access and pricing
How much does it cost?
CodeEase is CAD $60 a seat a month, and $54 a seat at six seats or more. Billing is not switched on yet, so nothing is charged today, and we will say so before anyone is. Code Matrix and DocHub are free. Codiag’s pricing comes with Codiag.
How do I get started?
CodeEase comes with a free 30-day trial: no card, one trial per person, and nothing to install. The trial button on any page is where it starts. Or book a demo: twenty minutes online, to see CodeEase and tell us where it falls short.
Can I delete my account and my data?
Yes, and you do not need to ask us: you can delete your account yourself from account settings. We keep your account and projects for as long as your account is open. When you close it, your access ends immediately and cannot be restored, not by you, and not by us. Your projects, notes and drawings stop being reachable at that moment, and signing up again later with the same email address starts a new, empty account. Deleting a single project while your account stays open removes it from our active systems; residual copies may persist briefly in encrypted backups before they expire on their normal cycle.
Closing your account is not the same as erasing everything we hold. We keep a closed record of the account: your account details, your billing and usage history, and the content you created, to meet our legal and accounting obligations, to resolve disputes, and to enforce limits such as one free trial per person. It is never used to restore access, it is not visible to you or to anyone else using BlinKode, and it is never used to train AI models. You can ask us to erase that record too: email contact@blinkode.ca and we will delete it, except for anything we are legally required to keep, such as financial records, which Canadian tax law requires us to hold for six years. One thing outlives even that erasure: a one-way scrambled form of your email address, with the date, recording that a free trial was taken. It cannot be reversed into your address and carries nothing else. Your rights under Canadian privacy law, and the full detail of all of this, are set out in the Privacy Policy.
Email us, or book a demo: twenty minutes online, to see CodeEase and tell us where it falls short.