Toronto · Forms and scheduleswritten
Published by City of Toronto — Toronto Building under Toronto Building Forms Index
Toronto Building's three-page complaint form, for people dissatisfied with service, actions or lack of action by a Toronto Building business unit or staff member. Its first page sets out the division's complaint handling and every route a written complaint travels — the talktobuilding@toronto.ca address, the Office of Chief Building Official at City Hall, a phone line, and four district customer service counters. The form gathers contact details, a preferred method of response, consent where someone acts for the complainant, and the nature of the complaint.
Pick a document. It opens here as the real file — you can select its text, search inside it, follow its own links, and every page is present.